MINISTRY COUTURE
Last updated: November 10, 2025
Version: 1.0


1. Introduction

This Cookie Policy explains how GRUPO MINISTRY S.A.S., a company identified with Tax ID (NIT) 9015954638-7, with registered address in Cúcuta, Norte de Santander, Colombia (hereinafter, the “Company”), uses cookies and similar technologies on its e-commerce website accessible through https://ministrycouture.com/ (hereinafter, the “Website”).

This Policy complements the Company’s Privacy Policy / Personal Data Processing Policy and the Terms and Conditions of Use and Purchase.

When you first visit the Website, a banner or notice will inform you about the use of cookies. By clicking the acceptance button (for example, “Got it” / “Entendido”) or by continuing to browse the Website, you are deemed to consent to the use of cookies as described in this Policy. If you do not want cookies to be stored on your device, you can configure or disable them through your browser, as explained below.


2. What are cookies?

Cookies are small text files that are downloaded to your browser or device when you visit a website. These files allow, among other things, to:

  • Remember your browsing preferences (for example, city, shipping option, products viewed).

  • Understand how you interact with the Website.

  • Improve the performance, security and functionality of the Website.

  • Customize certain content and user experiences.

Cookies may be:

  • First-party cookies: managed directly by the Company or by the e-commerce platform that powers the Website.

  • Third-party cookies: managed by external service providers (for example, infrastructure, security, analytics or advertising services).

To the extent that the information collected through cookies allows you to be identified or become identifiable as a natural person, such information is considered personal data and will be processed in accordance with Colombian data protection law (Law 1581 of 2012 and related regulations) and the Company’s Personal Data Processing Policy.


3. Legal basis for the use of cookies

The Company uses cookies on the following legal bases:

  • Strictly necessary / technical cookies: are installed based on the Company’s legitimate interest in ensuring the proper and secure functioning of the Website (shopping cart, checkout, security, etc.). Without these cookies, the Website cannot operate properly.

  • Functionality / personalization and analytics / performance cookies: are used when you give your prior, express and informed consent by accepting the use of cookies through the banner displayed when you access the Website, and as long as you do not configure your browser to block or delete them.

You may withdraw your consent or limit the use of cookies at any time by configuring your browser, as explained in section 6.


4. Types of cookies used on the Website

4.1. According to the entity that manages them

  • First-party cookies: sent to your device from domains or equipment managed by the Company or by the e-commerce platform used to provide the service, and from which the requested service is delivered.

  • Third-party cookies: sent to your device from domains or equipment that are not managed directly by the Company, but by third parties that process information on behalf of the Company or on their own behalf (for example, security, analytics or advertising providers).

4.2. According to their purpose

  • Strictly necessary (technical) cookies: enable navigation on the Website and the use of its basic features, such as:

    • Keeping your user session active.

    • Remembering the products added to the shopping cart.

    • Managing the checkout and payment process.

    • Maintaining the security of the Website and the user.

    These cookies are essential for the Website to function and are installed automatically.

  • Functionality or personalization cookies: allow the Website to remember certain user preferences, such as city, postal code, selected shipping option, or the display of certain elements (for example, subscription pop-ups), in order to offer a more comfortable and tailored browsing experience.

  • Analytics or performance cookies: collect information about how users use the Website (sections visited, time spent on the site, interaction with products), for statistical purposes and to improve the service. Whenever possible, this information is used in an aggregated or anonymized form.

  • Advertising and marketing cookies: together with similar technologies, they allow the Company and third parties (such as Meta and Google) to measure the effectiveness of digital advertising campaigns, understand what actions users take on the Website after interacting with ads (conversions), and create audiences or segments to show more relevant ads on other platforms (for example, Facebook, Instagram, Google). These cookies may track user behavior across different websites and services over time.


5. Cookies used on the Website

Below is an overview of the main types of cookies that may be used on the Website. Specific cookie names may vary depending on updates to the platform and tools, but their general purpose remains the same.

5.1. Technical and security cookies

  • session, store_cart_session_*, store_login_session, store_session_payload_*, p-customer, p-last-cart

    • Owner: Company / e-commerce platform.

    • Purpose: keep your session active, manage the shopping cart, remember your last cart and identify you during the purchase and checkout process.

    • Duration: browser session or up to several days, depending on the case.

  • __cf_bm (or similar Cloudflare / security cookies)

    • Owner: third party (security/performance service, e.g., Cloudflare).

    • Purpose: distinguish legitimate traffic from potential bots or malicious access, protect the Website and improve its performance.

    • Duration: minutes or hours.

  • home_no_cache (or other cache-control cookies)

    • Owner: Company / e-commerce platform.

    • Purpose: control cache usage to ensure that certain pages are displayed correctly and updated.

    • Duration: session.

5.2. Functionality or personalization cookies

  • newsletter-popup (or other pop-up related cookies)

    • Owner: Company / e-commerce platform.

    • Purpose: remember whether you have already seen or closed specific pop-ups (for example, newsletter subscription) to avoid showing them repeatedly.

    • Duration: up to several months.

  • ns-country, ns-shipping-option, ns-zipcode (or similar)

    • Owner: Company / e-commerce platform.

    • Purpose: remember your country, postal code and selected shipping option, in order to calculate shipping costs and display delivery options according to your location.

    • Duration: session or several days.

5.3. Analytics or performance cookies

  • tn_track, tn_tracksession, x-rand-user (or similar platform cookies)

    • Owner: e-commerce platform.

    • Purpose: assign random identifiers to user sessions and measure interaction with the Website (pages visited, basic navigation events), for statistical and service-improvement purposes.

    • Duration: session or up to 2 years.

  • amp_* (for example, amp_XXXXXXXX)

    • Owner: e-commerce platform / analytics provider.

    • Purpose: collect aggregated information about Website usage for internal performance analytics.

    • Duration: session or up to 2 years.

5.4. Advertising and marketing cookies (Meta, Google and others)

  • Meta Pixel and Conversions API (Facebook/Instagram)

    • Owner: Meta Platforms, Inc. and its affiliates.

    • Purpose: measure the effectiveness of ad campaigns on Facebook and Instagram, analyze actions that users take on the Website after interacting with ads (conversions), and create audiences to show personalized or similar ads on these platforms.

    • Technologies used: cookies (for example, identifiers such as _fbp, _fbc, whose specific names may change) and similar tracking technologies, as well as server-to-server communications via the Conversions API, which allows events to be reported from the Website to Meta.

    • Duration: from the session up to several months, depending on Meta’s configuration and policies.

  • Google Analytics 4, Google Ads and Google Merchant Center

    • Owner: Google LLC and its affiliates.

    • Purpose: analyze traffic and usage of the Website, measure ad campaign effectiveness, create audience segments and, when such features are enabled, serve more relevant ads to users on Google and its partner networks.

    • Technologies used: cookies and tags such as _ga, _ga_<ID>, _gid, _gcl_au, and others whose names may change over time, as well as identifiers associated with Google Ads and Google Merchant Center.

    • Duration: from the session up to several months or years, according to Google’s retention policies and the configuration chosen by the Company.

You can find more detailed information about how these tools work and how to manage your preferences directly in Meta’s and Google’s privacy and cookie policies.

The Company may implement new cookies or similar technologies in the future. In such cases, this section will be updated with relevant information about their purpose and duration.


6. How can you manage or disable cookies?

6.1. Management through the Website

On your first visit to the Website, a banner or notice will inform you about the use of cookies. By clicking the acceptance button (for example, “Got it”) or by continuing to browse, you are deemed to accept the use of the cookies described in this Policy.

At this time, the platform powering the Website does not allow users to accept or reject cookies by category directly within the Website. If this functionality becomes available in the future, the Company will adjust the cookie banner and update this Policy accordingly.

If you do not want cookies to be stored on your device, you must configure your browser directly, as explained below.

6.2. Management through your browser

Most browsers allow you to manage cookie settings in their configuration options. In general, you can:

  • Allow or block the use of all cookies.

  • Delete existing cookies stored on your device.

  • Configure the browser to notify you before a cookie is stored.

Please note that if you disable all cookies or delete technical cookies, the Website may not function correctly, you may not be able to stay logged in, or you may be unable to complete the purchase process.


7. Processing of information collected through cookies

The information collected through cookies may include, among others:

  • Browser or device identifiers.

  • IP address (which may be processed in shortened or pseudonymized form).

  • Sections of the Website visited and time spent on the site.

  • Products viewed, added to the cart or purchased.

  • Basic browsing events (clicks, forms, loading errors).

To the extent that this information is considered personal data, it will be processed in accordance with Colombian data protection law and the Company’s Personal Data Processing Policy.

The Company does not use cookies to capture sensitive data or information such as full credit card numbers or banking passwords. Payment transactions are processed through the services provided by the enabled payment gateways and methods, under their own security and privacy policies.


8. Updates to this Cookie Policy

The Company may modify this Cookie Policy at any time to adapt it to legal, regulatory or technological changes, or to new features of the Website.

When significant changes are made, users will be informed through a visible notice on the Website and, where required, their consent will be requested again for certain cookie categories.

The current version of this Policy will be available at all times on https://ministrycouture.com/, and the date of the last update will appear at the beginning of this document.


9. Contact details

If you have any questions, comments or concerns regarding the use of cookies on the Website, you can contact the Company through the following channels:

  • Controller: GRUPO MINISTRY S.A.S.

  • Email: [email protected]

  • Address: Cúcuta, Norte de Santander, Colombia

 

You may also consult the Company’s Personal Data Processing Policy / Privacy Policy for more information about how your personal data is processed and what rights you have in this regard.